At don55, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use don55.bet, how we use and store that information, who we may share it with, and the rights you have over your own data. We are committed to handling all player information with transparency, security and respect — in line with the standards required by our international gaming licence.
Six core principles that guide how don55 handles your personal information every day.
don55.bet ("don55", "we", "us", "our") is a USDT crypto casino and sports betting platform operated under an international gaming licence. The Platform is accessible at https://don55.bet and is marketed primarily to English-speaking Pakistani users aged 21 and above. don55 acts as the data controller in respect of all personal information collected through the Platform.
Our registered support contact for data protection matters is reachable at [email protected]. If you have any questions about this Privacy Policy or how your data is handled, please contact our support team via live chat (available 24/7 on-site) or by email.
don55 collects personal data across several categories depending on how you interact with the Platform. The table below outlines the key data types collected and their purpose:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC document images | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile phone number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account communication, support, security alerts |
| Financial Data | JazzCash/EasyPaisa wallet number, bank account details (HBL, UBL, Meezan Bank), USDT/BTC wallet addresses, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud prevention, responsible gaming monitoring |
| Usage Data | Games played, bets placed, win/loss history, bonus usage, session duration | Personalisation, responsible gaming tools, regulatory reporting |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service quality, dispute resolution |
don55 collects personal information through the following channels and mechanisms:
don55 uses your personal data for the following purposes. We process data only where we have a lawful basis to do so, as outlined in Section 5 below.
don55 processes your personal data on the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to fulfil our contract with you — account management, payment processing, game provision and customer support. |
| Legal Obligation | Processing required to comply with AML laws, licensing conditions, KYC mandates and regulatory reporting requirements. |
| Legitimate Interests | Fraud prevention, platform security, responsible gaming monitoring and internal analytics — where our interests do not override your rights. |
| Consent | Marketing communications and optional cookie categories. You may withdraw consent at any time without affecting prior processing. |
don55 does not sell your personal data. We may share your information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
don55 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session and gather analytics data. The following categories of cookies are used on don55.bet:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may impair your ability to log in or use core Platform features. Disabling analytics and functional cookies will not affect your ability to play games or make transactions.
don55 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal, regulatory and licensing obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML and licensing regulatory requirements |
| Transaction Records | 7 years from transaction date | Financial record-keeping and audit obligations |
| KYC Documents | Duration of account + 5 years post-closure | Anti-money laundering compliance |
| Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical & Log Data | 13 months from collection | Security monitoring and fraud detection |
| Marketing Preferences | Until opt-out or account closure | Consent management |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked back to an individual. Where data is anonymised rather than deleted, the anonymised data may be retained for statistical and analytical purposes indefinitely.
don55 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. Our security framework includes the following measures:
As a don55 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact [email protected] or use the live chat service on don55.bet. We will respond to all data rights requests within 30 days of receipt.
don55 strictly prohibits use of the Platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. Our registration process requires date-of-birth confirmation and KYC verification — including CNIC submission — specifically to enforce this age restriction.
If don55 becomes aware that a person under the age of 21 has registered an account or provided personal data through the Platform, the account will be closed immediately, any deposited funds will be returned to the funding source and all personal data associated with the underage account will be securely deleted as quickly as our legal obligations permit.
don55's Platform infrastructure and some of its third-party service providers — including game studios, fraud prevention services and cloud hosting providers — may process personal data outside of Pakistan. Where data is transferred internationally, don55 ensures that appropriate safeguards are in place to protect your information, including:
By using don55.bet, you acknowledge that your personal data may be transferred to, stored in and processed in countries outside Pakistan. In all cases, such transfers are subject to the safeguards described above.
don55 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new Platform features, regulatory requirements or legal obligations. Material changes to this Policy will be communicated to registered players via email to the registered address and/or through a prominent notice on don55.bet at least 7 days before the changes take effect.
The "Last updated" date at the top of this page always reflects the most current version of the Privacy Policy. Your continued use of don55.bet following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree to the revised terms, please discontinue using the Platform and contact support to close your Account.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how don55 has handled your personal information, please contact us through any of the following channels:
We will acknowledge all privacy complaints within 2 business days and aim to resolve them within 30 days. If you are not satisfied with how don55 has handled your complaint, you may escalate the matter to our licensing authority's player protection division. Details of our licensing authority are available on our About Us page.
Your data is protected. Your deposits are secure. Join thousands of Pakistani players betting with USDT and Bitcoin on don55 — cricket, slots, live casino and more.
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